“I've tried so many different brands of pony tails and I keep coming back to Luxy. I wasn't looking for a jet black but it's all they had. It was worth still getting. Only thing I wish is that they offered more combinations with black. Like a bayalage pony.”
Thank you so much for your kind review, Valerie!
We appreciate you taking the time to send us your feedback. We will also pass along your request to our time.
Wishing you a lovely rest of your day!
Warmly,
Luxy Hair Support
“My first ever hair extensions. I absolutely love it !! I ordered the clip in bun the same day I received my ponytail . It’s so soft and super easy to wear . Definitely will be ordering more .”
Hi Marlana,
We really appreciate you sharing your lovely feedback with us!
Marlana, we are thrilled to hear that you are enjoying your new Jet Black Ponytail. Please feel free to reach out to us at info@luxyhair.com, with any questions you may have about your Luxies. We are here every day of the week, and happy to help you!
Warmly,
Luxy Hair Support
Hi love! We���re really sorry to hear that you���re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven���t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
