Hi Jay, thank you for taking the time to share your honest review on our website! We're glad to hear that you're happy with the quality of your Ponytail and will be happy to help you with any issues regarding thickness. Please send us an email with a photo of the SKU number located on the back of your Luxy box, and a photo with your Ponytail applied. Our team will keep an eye out for your email!
Hi Kimberly,
Thank you for sharing your 5-star review on Luxy Hair!
Kimberly, we are delighted to hear that you are loving your Chestnut Brown Balayage Ponytail. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your Luxy Ponytail!
Warmly,
Kerry
Luxy Hair Support
Dear beautiful Elva,
I sincerely appreciate you sharing your lovely feedback with us.
Elva, I am thrilled to hear that you are enjoying your Chestnut Brown Ponytail!
Please be sure to tag any photos on Instagram with @luxyhair. We'd love to see your photos!
Warmest regards,
xo
Kerry
Luxy Hair Support