“The hair looks beautiful; however, the color was not as described. I bought a sale item and wanted to exchange. I could not do so. I dyed the hair, and while a closer match—it’s just not right. If you can get the right color its a quality product.”

2 Helpful Report

Posted 2 years ago

Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.

Posted 2 years ago

“The quality of the hair is good but it’s not easy to “style” in a way that looks natural”

1 Helpful Report

Posted 2 years ago

Thank you for sharing this feedback, Jessica. Warmly, Kerry Luxy Hair Support

Posted 2 years ago

“It was the wrong shade I liked the overall hair piece I just went to light.”

1 Helpful Report

Posted 3 years ago

Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.

Posted 3 years ago

Neutral Brown Balayage Clip-In Bun Reviews