“I ordered a bun to make my hair into an updo for my daughters wedding. I was so impressive with the packaging, the speedy delivery time, and most of all, the quality of the hair. It is beautiful and matches my hair perfectly. The bun is easy to attach and looks like a spent hours at the salon! I give10 stars!”
“I love the bun and it was very good quality, however I had such a hard time finding a true shade match. I tried both the virtual color match and getting the test strips, and I got different results each time, so I picked the in-between shade. When I received it, the shade was far too light for my hair, but I didn't want to try again to find the right shade so I guess I'm coloring my hair to be lighter than expected”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Thank you so much for your kind words! We're happy to see you're loving
your Luxies, Cindy. If you ever have any questions, feel free to reach out
to info@luxyhair.com. Our team is always happy to help.
