“Blond highlights were all at the bottom, not weaved through. To be a five star company, you should have free samples you can return, the small weft is just annoying and not really not good enough to judge correctness of color. It is too hard to pick from computer generated color photos, therefore you should really be more flexible with return policy, like free returns if color is wrong and product is not opened.”
Hi Susan,
Thank you for your comments and we've passed them on to the team for consideration.
Please reach out to us if we may help you further. It will be our pleasure.
Warmly,
Luxy Hair Support
Wow, we are thrilled to hear this, Laura! Please feel free to tag any Instagram photos with @luxyhair - we'd love to see you in your set :)
Warmly,
Kerry
Luxy Hair Support
