“The ponytail is absolutely beautiful. Excellent quality and looks so real. Unfortunately, it feels heavy on my thinner hair. I would only wear this on a special occasion as I am concerned that everyday wear could cause breakage or scalp inflammation due to tugging on my natural hair. I recommend that Luxy create ponytails for girls with thinner hair. A thinner ponytail that would feel more comfortable on girls with thinner hair. I would order multiple ponytails in a heartbeat if they created that!”
Dear Mary,
Thank you for reaching out. We truly appreciate you taking the time to send along your feedback and we've passed it on to the Luxy Hair team for consideration.
Please check back with us, as we are always launching new products. Wishing you a lovely rest of your day!
Warmly,
Kerry
Luxy Hair Support
“The ponytail matched my hair colour and my curls perfectly. The only issue I’m having is that I have thinner hair, and the ponytail doesn’t hold well as it’s heavier than I anticipated. So I use it more to create a bun or up-do, rather than a high ponytail. Overall it’s been fun to use and I’ve gotten a lot of compliments!”
Hi Misty,
Thank you for sharing your comments with us. Misty, please reach out to us at info@luxyhair.com so that we may share some tips and tricks with you on securing the Ponytail - we'd love to help!
Warmly,
Kerry
Luxy Hair Support
