“Why I did not give it a five is because I had always use the dirty blonde bun and I ordered it over and over when mine were worn and now it is discontinued, so for that reason I had to buy the ponytail which is fine, but not the same”
Hi Cheryl,
We're so glad to hear you loved your Dirty Blonde Bun and are still enjoying your Pony. We will absolutely pass your feedback about the Bun to our team for consideration. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
Warmly,
Luxy Hair Support
Hi Irina, thank you for taking the time to share your honest review on our
website. We'd love to help you with some tips to help your Pony stay put
all day long! Please send us an email at info@luxyhair.com. We look forward
to helping you with this.
Hi Victoria, Thank you for sharing your 5-star review on Luxy Hair! We're
delighted to hear that you are enjoying your Luxy Ponytail. Please be sure
to tag any photos on Instagram with @luxyhair - we'd love to see you in
your Luxies!
“It was a Christmas present for our daughter who has very fine hair that is difficult to grow. We didn’t have time to order swatches, so we had to guess. Unfortunately, though our daughter was happy with the hair, it was not the right color at all, so it never served its purpose well. For us, this was a very expensive purchase especially considering what we got—hair that didn’t seem in any way real on her.”
Hi Yvette! Thank you for taking the time to review Luxy Hair. I'm really
sorry to hear that the Dirty Blonde shade wasn't quite a good match for
your daughter's hair. As a kind reminder, all Luxies do come with a sample
weft, so the product can always be returned or exchanged if it's not a good
fit. As well, our support team is here to assist you 7 days a week and can
always help with a color match.
On Fri, Mar 12, 2021, at 03:30 PM, <
review-830f16a09c181407396219cb182af9a81ef6e980@service.yotpo.comwrote:
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