“I’m really impressed with the Luxy ponytail so far! The first thing I noticed was the texture — it feels incredibly silky, soft and smooth, almost like real hair that’s in perfect, healthy condition. It also has a really nice, natural-looking finish and doesn’t feel rough or overly artificial.”
Hi Vera,
Thank you for your review and for sharing your thoughts on the Luxy Ponytail.
Vera, we're delighted to hear that you are enjoying your set, that is made from 100% human hair. Please reach out to us at info@luxyhair.com for any questions along the way - we're here to help any time!
Warmly,
Luxy Hair Support
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Rosa, Thank you for sharing your 5-star review on Luxy Hair! We're
thrilled to hear that you are enjoying your Luxies. Please be sure to tag
any photos on Instagram with @luxyhair - we'd love to see you in your set!
“It's so easy to put on and looks absolutely fantastic! I have very thing and short hair, so this ponytail definitely satisfies that dream of having a full and long ponytail.”
Hi Lavina, Thank you for sharing your 5-star review on Luxy Hair! We're so
delighted that our Ponytail provides you with the look of having a full and
long ponytail. Please be sure to tag any photos on Instagram with @luxyhair
- we'd love to see you in your Pony!
Hi love!
Thank you for taking the time to send us your lovely feedback.
We're delighted to hear that the Mocha Brown Balayage Ponytail works well for you, and that your stylist was able to customize it for you.
Kindly feel free to reach out to us at any time if you have any questions in the future. We'd love to hear from you again!
Warmly,
Kerry
Luxy Hair Support
