Hi there,
Thank you for sharing your feedback with us and we're sorry to hear this.
Please reach out to us at info@luxyhair.com so that we may help you further with this. It will be our pleasure.
Warmly,
Luxy Hair Support
Hi love!
We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.