“This is my second purchase within a year, gave me the confidence to step back out. Easy to use & always receive compliments on them when worn.
The second purchase is for my daughter, as she has fine hair. So treated her to a set for an early Christmas present. We are both pleased with the product and will definitely be buying again. Highly recommended hair piece which blend with your own hair to give extra thickness & length.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I received my Halos not long ago. I love the quality of the hair. I ordered the 160g and I have short to medium length hair, which is thin in nature. When I first installed the Halo I felt them too heavy on my head and a bit uncomfortable, but this is probably because I am not used to them as this is my first ever hair extensions set.
The colour match is a bit darker than my natural hair, at least the top layer. I would say the bottom layer is very similar colour. I think the difference from my natural to my Halo can definitely be seen when I wear it, which is slightly disappointing.
The instalment: I am still learning how to install the Halo the right way. Every time I wear it the wire slides at the back of my head. If I somehow make it stay, it feels super tight and I get headaches. Thats why I had to use the XL wire (the wires have sizes, which is super helpful) and it feels comfortable.
Overall, I think they are good quality extensions. It will take some time to get used to wearing them and styling them but it is all worth it for having long hair.”
Hi Stanimira, Thank you for taking the time to send us your detailed
review. We are pleased to hear that the color is a good match overall and
that you are pleased with the quality of the set. Stanimira, please reach
out to us at info@luxyhair.com, so that we may help you further with the
placement of your Halo. It will be our pleasure.
“I love my Luxy halo! It looks sooooo good on my hair and has transformed my entire look to a way I've never experienced before. Hair quality is top notch, super soft to the touch and healthy looking. When you wear the halo for a while though, it does feel a bit heavy, especially it you have thin hair from your roots. The selection is amazing, the color is 100% match to my natural color. Super satisfied and highly recommended!”
Dear Aleksandra,
We appreciate you taking the time to send us your honest comments.
Aleksandra, we are happy to hear that you are pleased with the quality and color of your Halo. If you find that it is a bit too heavy for you, you may want to consider having your stylist thin out the hair a little. Kindly reach out to us at info@luxyhair.com, if we may help you further with this. We're here to help!
Warmly,
Luxy Hair Support
“Thank you! Thank you! Thank you! I can’t say Thank you enough ! This Halo place has been a major esteem booster! I feel confident again! The Quality is Outstanding and exceeded my expectations! Thank you so much Luxy!”
Hi Bob! Thank you for your 5-star review. We're really happy to hear how
impressed you are with the quality of your Halo. If you ever have any
questions, feel free to reach out to info@luxyhair.com. Our team is always
happy to help.
“I wish my hair blended like all the advertisements. I have medium, wavy hair that is 4 inches below my shoulders. But this just looks so unnatural and they do not allow returns once you open. There are a TON of these on resale sites like Ebay and Poshmark so I do not think I am alone. I am going to lose money on this and given how expensive they were and everything going on with COVID, I just wish I had gone to a local wig store and tried a Halo before I bought. I would need to spend another $100 getting it specially cut to look "normal."”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
