“I have never used any form of extensions before, but wanted to add some volume to my long-ish, but super thin hair for my wedding. Several people recommended halo extensions to me bc they are low-maintenance and super easy to use. I used the virtual color match tool, and went with the 3rd option bc I thought it looked more similar to my hair color. When I received them, I pulled the test strip out and realized it was wayyyy too light. I exchanged them immediately for the #1 color match recommended, Dark Ash Brown Balayage, and they actually matched perfectly. My hair is very, very fine, so the hair and MUA recommended we not use the actual halo for the wedding day just in case the wire would show in pictures, but there are 4 clips at the top of the waft and the extensions still felt very secure for ~12 hours of wear. I got the 16” halo and although they were 3” longer than my natural hair, you really couldn’t tell I had extensions in and they blended super well with curled hair. The hair is very nice quality and the hair and MUA even commented on how thick and healthy the hair felt. I’m really glad I went with Luxy Hair and definitely recommend these!”
Hi Megann,
Thank you for your detailed review. We truly appreciate it and we're happy to share your feedback with the Luxy Hair team.
Please touch base with us at any time - we'd love to hear from you!
Warmly,
Kerry
Luxy Hair Support
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Obsessed with my new extensions! Super soft and amazing color blend. I have naturally dark brown hair with cool toned light brown/blonde highlights and the ash brown balayage blended perfectly.”
Hi Nasreen, We really appreciate you sharing your lovely feedback with us!
Nasreen, we are so delighted to hear that you are enjoying the color and
quality of our Luxies. Be sure to tag any photos on Instagram with
@luxyhair - we'd love to see you in your set!
“None of this is for people that aren’t really good with hair. The instructions where not easy to follow and it seems easy but is anything but easy. I’m to the point of going to a hair dresser to help me figure out how to put them in. Would not recommend so expensive and I can’t even wear them :(”
Hi Olivia,
Thank you for taking the time to share your honest feedback with us.
I'm sorry to hear thaat the instructions to apply the Halo weren't easy to follow & that you are having trouble applying them. Please email us some photos of your hair with & without your Halo applied to info@luxyhair.com - we'll be happy to help you!
I look forward to hearing back from you soon.
Warmly,
Aleksandra
Luxy Hair Support
