Hi Maria, thank you for sharing your 5-star review on Luxy Hair! We're so
happy to hear that you're satisfied with the quality of your Luxies and
were able to tone them to match perfectly. We'd love to see you rock your
set, so be sure to tag us on Instagram with @luxyhair.
“I’m very upset that I wasted money on this hair. I was recommended THE WRONG COLOR BLONDE by someone in your company. And I cannot return it. Very upset”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi love! Thank you for taking the time to send us your positive feedback.
We're delighted to hear that your set is a perfect match. Please feel free
to reach out to us at any time - we'd love to hear from you again!
Wow, Tracy!
Thank you for sharing your feedback and photo. Your 16" Ash Blonde Halo looks gorgeous on you and what a perfect blend with your natural hair.
Tracy, please reach out to us at any time if you have any questions about your Halo. We're here and happy to help you!
Warmly,
Kerry
Luxy Hair Support
“Finally, extensions that blend perfectly with my thin hair, and that are super easy and fast to use. I'm often to lazy to use my clip extensions because it takes me a lot of time to put them nicely, but with the halo, it just took me a few minutes. I'm already excited to wear them every day.”
Hi Ines! Thank you so much for your kind review - we're so happy to hear how much you are loving your Luxies. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
I'm really sorry to hear that, Lana. Please initiate a return for your order at https://bit.ly/luxyreturncentre as long as your set hasn't been opened. We can accept it back for a refund or exchange.
Warmest regards,
xo
Takara
Luxy Hair Support
