“I have a 14in daydream halo from hidden crown and was excited to get this halo from Luxy. I have to say the quality of hair from hidden crown seems so much better so I'm disappointed. This is no where near the density of my HC halo (despite being longer and supposedly 40g more) and the hair feels fine and slick and won't hold heat style even after washing. It just doesn't compare to my HC halo at all.”
Hi Amanda,
I’m really sorry to hear this didn’t meet your expectations. We want you to have a high-quality experience, and what you described isn’t what we aim for. Please reach out to us at info@luxyhair.com with your order details and any photos so we can review and find a resolution.
Warmly,
Luxy Hair Support
“Love this product so much!! The color match was spot on and blended perfectly. This has given me so much more confidence and I’m just in love with my new hair!”
Hi Marie,
Thank you for sharing your lovely feedback. We're thrilled that you are enjoying your new Dimensional Rooted Light Bronde shade :)
Please continue to enjoy your set and reach out to us anytime!
Warmly,
Luxy Hair Support
