“I’ve been purchasing Luxy for a couple years now and my most recent pair was a stark difference from their normal quality. I opened a new pair before my hair appt and they felt so fake, the color was a little warmer than the last pair and the sample piece was not in good shape. Such a bummer, might be my last pair with them.”
Dear Molly,
Thank you for reaching out and we're sorry to hear this, Molly.
Kindly touch base with our team at info@luxyhair.com - we'd like to help you further with this.
Warmly,
Luxy Hair Support
“I love my new extensions. They match my hair perfectly. The test strand included in the package was fantastic to match it up with my hair. Every part of this order went very smoothly and I really appreciate the customer service.”
Great to hear your positive feedback, Tanya! We appreciate you reaching out.
If you have any questions along the way, feel free to reach out to us - we're always here to help.
Warmly,
Luxy Hair Support
