Hi Jacki,
Thank you for reaching out and we're sorry to hear this.
Please note that each set comes with a tester weft that may be used to test the shade in person before opening the set. Kindly reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure.
Warmly,
Luxy Hair Support
“So happy with my purchase! The 16” is the perfect length since I am looking for a natural look with volume. I feel so confident in these. The color match is so good and it blends so well. You truly can’t even tell when I’m wearing them.”
Great to hear this about our new shade.
Please feel free to tag any Instagram photos with @luxyhair - we'd love to see some photos!
Warmly,
Luxy Hair Support
Dear Megan,
Thank you for taking the time to share your feedback.
Megan, please feel free to reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure.
Warmly,
Luxy Hair Support