Hi beautiful! We’re really sorry to hear that you’re unhappy with your Luxies - it will be our pleasure to help you. If you have not already, please email us at info@luxyhair.com and include a photo of the SKU number located on the back of your Luxy box, as well as a photo of your weft laid out on a flat surface where we can see it clearly from top to bottom. Please also let's know what the issue seems to be. Our team will keep an eye out for your email. We look forward to helping you further with this.
