Hi Lisa! We’re really sorry to hear that you’re unhappy with your Luxies -
it will be our pleasure to help you. Please respond to this email with the
following photos:
- A photo of the SKU number located on the top of your Luxy box, for
quality control purposes
- A photo of all your wefts laid out on a flat surface where we can see
them clearly from top to bottom
- A photo of your hair with & without your Luxies clipped in
Our team will keep an eye out for your email. We look forward to helping
you further with this.
