Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Shelley!
Thank you for your 5-stars!
I am so thrilled to hear that you are enjoying your 16" Off Black Halo. Be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your Luxies!
In the meantime, please feel free to reach out to us at info@luxyhair.com, if you have any questions about your set. We're here and happy to help!
Warmly,
Kerry
Luxy Hair Support