Hi beautiful Izabella,
Thank you for taking the time to share your feedback on our website.
I'm sorry to hear that your 160g Dirty Blonde Luxies are not blending in your hair. I'll be happy to help you.
Izabella, I kindly ask that you please take a moment to send me the following photos so that I can asses whether or not there is anything wrong with your set, and also provide some tips and suggestions on how to make your set blend more naturally in your hair:
- photo of the barcode on the top of the box
- photo of your wefts laid out on a flat surface where I can see them all from top to bottom
- photo of your hair both with and without your Luxies clipped in so that I can see where the blending issues lie
I sincerely appreciate you sending me these photos to our customer support at info@luxyhair.com. Customer satisfaction is very important to us and I'd love to help you further so that you can love your Luxies just as much as we do!
I'm looking forward to hearing from you!
Warmest regards,
xo
Azra
Luxy Hair Support
“These are the best extentions I’ve ever owned. They stay perfect for so long. I recently wore them to my graduation and over never had so many compliments in my life”
“I love my Luxy hair extensions and have bought multiple sets over the years. They are beautiful and strong … people will stop me in the grocery store or in the airport and exclaim, "I love your hair!" to which I smile and reply, "Thank you!" The dirty blonde blends 100% year round with my hair regardless of whether it's summer or winter. They always look 100% natural. I have very fine hair and not a whole lot of it so I generally stick with the 120g sets. The clips and wefts are sturdy yet manageable … I do not tease my hair below the clip and they still don't budge. If you hair thin/fine hair the wefts should be clipped as far back from your hairline as possible and still blend well … the wefts can be a little bulky on the ends and fine hair will occasionally lay funky around that slightly bulky end.”
Hi beautiful Lisa,
Thank you for your review on Luxy Hair. It was a pleasure to read.
I’m so happy to hear that you love all of your Luxy purchases :)
Lisa, it would make my day if you could please re-post your review on our TrustPilot page - www.trustpilot.com/evaluate/www.luxyhair.com, as it can be super helpful to others considering purchasing Luxy Hair extensions.
If you ever have any questions regarding your Luxies, please feel free to email our Support team at info@luxyhair.com. We’re always happy to help you.
Warmest regards,
xo
Vanessa
Luxy Hair Support
“I would recommend them for sure! The hair quality is good and the colour match perfectly it’s already a lot of hair and I don’t use it all in once. I’m in love with them.”
“I love the color and texture of the hair extensions! Very beautiful! My hair is medium thickness and the 160g was still not thick enough for my hair. I was upset about that but overall I do like the extensions. I will need to purchase more when I can afford them!”
Hi beautiful Jessica,
Thank you for taking the time to share your honest feedback on our website.
I'm glad to hear that you love the colour and texture of your new Luxy Hair extensions.
If you find they are not thick enough for your hair, we just released our new Volumizers (https://www.luxyhair.com/collections/volumizer-wefts-collection) which is a 4-clipped, 45g weft to add fullness to your current set. This may be helpful for you to get the volume you desire for a natural and seamless effect.
If you have any questions in the meantime, dear Jessica, please email us at info@luxyhair.com and we’ll be more than happy to help you.
Warmest regards,
xo
Patricia
Luxy Hair Support
“I’ve tried multiple different extension brands; these are the best. Of course the quality is absolutely amazing but they are lasting so much more long than any other set of extensions I’ve ever had. The packaging is absolutely adorable (and practical). I was so excited to open that box and the fact that you can open and see a sample first? Genius. I really feel like I got my money’s worth and then some.”
Hi darling Mollie,
Thank you for your 5-star review on Luxy Hair. It was a pleasure to read.
I’m glad to hear how much you’re enjoying your Luxies. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Azra
Luxy Hair Support
