Hi darling Stacey,
Thank you for sharing your feedback with us!
Before processing and shipment, all Luxy Hair extensions are inspected to ensure there are no issues with the set. On some rare occasions a broken clip can sneak past our inspection, which is why we are sure to include two extra clips in the box. You can simply remove the malfunctioning clip, and replace it with the new one.
Here is a link to a step-by-step video tutorial that we created on How to Replace Clips, if you're not sure how to do it: http://vimeo.com/16105383
The password is: luxyhair
Should you need additional clips, please contact us at info@luxyhair.com, and we will be happy to mail you a few more.
Please let me know if you have any questions. I am here to help!
Warm Regards,
xo
Ashley
“I have fine hair but decided to buy the 160g set. I never use all of them at once; however, I have the ability to decide which wefts I use. Some days I utilize the single clip wefts and others I leave those out and only use the multi clip ones. The hair is a perfect match to my own. When it comes time to buy new extensions I will definitely be purchasing another set from Luxy!”
Dear Sara,
Thank you for sharing your feedback with us!
We are so happy to hear that you are enjoying the fullness and volume within the 160g Chocolate Brown set! It is always fun to switch up your look with the additional weft within this set. Please be sure to share your Luxy photos with us on Instagram by tagging #LuxyHair! We would love to see how you style your Chocolate Brown set!
Should you have any questions, please feel free to contact us at info@luxyhair.com! We are always happy to help, and guarantee a response within 24 hours!
Have a beautiful day,
xo
Ashley
“I LOOOOVEEEE my luxy hair extensions so far. i have worn them straight and also have done some waves to them and at this moment i am wearing them pulled back into a pony tail. these are my first set of hair extensions so i was very nervous to own them since i didn't know what to expect. I've seen reviews on YouTube some positive and some negative and i will say that as for me i haven't had much negative to say besides that the clips sometimes hurt my head i have come to found out how tender headed i can be. there is barely any shedding and if there is its only like one or two little hairs. over all i have recommended luxy to a few friends looking to get extensions.”
Hi dear Edith, thank you for sharing your review with us! I'm so happy to hear that you're loving your Chocolate Brown Luxies :) We would absolutely love to see all the different ways that you style them. Please be sure to share some photos on our Facebook page (facebook.com/luxyhair), on Instagram with #luxyhair, or simply by e-mail us at info@luxyhair.com. We're always here to help should you have any questions :) Warmest Regards, xoxo, Liliya - Luxy Hair Support
Hi lovely! Thank you so much for your review. I am so happy to hear you are loving your Chocolate Brown Luxies! Please be sure to e-mail us at info@luxyhair.com if you ever have any questions about your set :) Have a wonderful day. Warmest regards, xo, Takara - Luxy Hair Support
Hi Dear Myria! Thank you for your review :) I am so glad to hear that you are loving your Chocolate Brown Luxies! Please be sure to share how you style them to our Facebook page, or to Instagram using the hashtag #luxyhair - I would love to see! Have a wonderful day. Warm regards, xo, Takara - Luxy Hair Support
“I remember buying these extensions 4 years ago, and was so excited! These extensions lasted me for 2 years and I think I colored them twice. So, for a set of extensions to last that long, that's pretty amazing. Recently I've purchased some from Sally Beauty Supply (I work there), and I just haven't been as happy with them like I was with the Luxy extensions. The Luxy hair extensions were the best extensions I ever purchased. They were very comfortable (unlike the ones I have now). I bought these extensions when they were having a promo, so they were cheaper than what that are now (4 years ago), but when I do decide to repurchase extensions, I will save my money and purchase another set from Luxy. They are worth the money. I was very pleased with my set. Thank you.”
Hi Darling Elisha! Thank you for sharing your amazing experience with us! Luxies can definitely last a few years with the proper care and attention they need to have a healthy life :) We are always having promotions and sharing coupon codes, so please be sure to keep an eye out for those in the near future! Have a wonderful day. Warm regards, xo, Takara - Luxy Hair Support
“I just love it ! this is my first extension well it take me long time to clips it anyway with practice i hope i will got it but the extension itself is a beauty its natural i really live it!”
Hello beautiful Bhotooa, thank you for your feedback! I'm so happy to hear that you're loving your Luxies :) At first, it may take some time to learn how to clip your Luxies in. With practice, however, you will be able to clip them in very quickly! As a guide, feel free to refer to this video tutorial: bit.ly/howtoclip. If you have any other questions, please e-mail me at info@luxyhair.com. I'm here to help! Have a lovely day, xoxo, Liliya - Luxy Hair Support
Hello beautiful, Thank you for your review! I'm so happy to hear that you're loving your Chocolate Brown Luxies :) Please be sure to share some photos with us on our Facebook (facebook.com/luxyhair), Instagram by tagging #luxyhair or by e-mail at info@luxyhair.com. We'd love to see how you wear and style your Luxies! If you have any questions, let me know. I'm here to help. Have a great day, xoxo Liliya Luxy Hair Support
