“I have only bought hair from Luxy in the last maybe 5 years I think maybe more maybe a year less I’ll have to look when I started but I’ve definitely purchased at least 7 times!! The customer service is impeccable! You ladies and gentlemen are awesome great company. I will only buy from Lexie!!! The hair is beautiful the packaging is so pretty so cute normally get a cute little free gift and the shipping is so fast. If you ever have any problems they will get back to you they say in touch with you until you’re happy.”
Hi darling Joanna,
Thank you for your 5-star review on Luxy Hair. It was an abosolute pleasure to read.
I’m glad to hear how much you’re enjoying our brand & our customer service. It would mean a lot to me if you could share your same thoughts on our Facebook page (www.facebook.com/luxyhair/reviews) or our TrustPilot page (www.trustpilot.com/evaluate/luxyhair.com) as it can be helpful to others considering purchasing from Luxy Hair.
Thank you again for your kind words. If you have any questions about your extensions, feel free to email our Support team at info@luxyhair.com. We’re always here and happy to help you.
Wishing you a beautiful day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“The extensions are great don’t trust the pictures for color and don’t take the sample hair out if it’s packaging so you can return them. My extensions came in a lot warmer than my natural. I needed them for an event so I didn’t have time to return them for a new set. I am a licensed cosmetologist so I was able to color them to a match and they took the color very well.”
Thank you for taking the time to review Luxy Hair, Amylia, and for feedback regarding the colors on our website. We try our absolute best to make them true to color, but I'm glad to hear you were able to color-match them perfectly to your hair.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Jackie,
Thank you for your 5-star review!
Please continue to enjoy your beautiful Luxy Hair extensions. If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
“This set was thinner than any of the other 160g sets I’ve purchased before. Normally the extensions are really good but I was disappointed in this last purchase. Otherwise the cookout was beautiful and they were very soft as usual”
Thank you for taking the time to review Luxy Hair, Nicole. I'm really sorry to hear that your set was thinner than previous sets you've purchased. If you haven't already, please email our team at info@luxyhair.com and it will be our pleasure to help you further with this.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi beautiful Arnetta,
Thank you for your 5-star review! I'm so happy to hear you're loving your Luxies. We’d love to see your photos. Be sure to tag your images with @luxyhair.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Supports
“I bought my LH extensions for new year. To be honest I was a little worried about the color but it matched perfectly with my hair color. I bought the medium one although I have thin hair. I had a lot of compliments from friends and family:)
Thank you LH !
Oh btw they are really light you can have them on for hours”
Hi beautiful Sibel,
Thank you for sharing your 5-star review on Luxy Hair!
Sibel, that is wonderful to hear that you are enjoying your 160g Chocolate Brown set and receiving lots of compliments from family and friends.
Kindly reach out to our Luxy Hair team at info@luxyhair.com, if we may help you in the future with any questions you may have. We'd love to hear from you again!
Warmest regards,
xo
Kerry
Luxy Hair Support
