Hi there,
We appreciate you sharing your feedback with us.
We will pass along your comments to our Luxy Hair team. Kindly touch base with us at info@luxyhair.com if we may help you further. We're here to help!
Warmly,
Luxy Hair Support
“I absolutely love your extensions I’ve bought several times. I am so disappointed in how unnatural the piece is. It looks like a toupee which was mentioned. I loved the messy bun video so I purchased. I’m unfortunately out $150.00. Your hair is great this product is not. And it’s not allowing me to select poor below.”
Hi Jamie,
Thank you for taking the time to send us your review. We're sorry to hear this.
Jamie, please reach out to our Customer Service team at info@luxyhair.com. We'd like to help you further with this.
Warmly,
Luxy Hair Support
“My clip on bangs came in a bad shape, hair was tangled up in the clips and by the time I untangled it, it was no longer wearable, very disappointed. Tried to message Luxy people online, but no luck.”
Hi there!
Thank you for reaching out. We're sorry to hear this.
Please reach out to us at info@luxyhair.com so that we may help you further with this. It will be our pleasure!
Warmly,
Luxy Hair Support
