Hi beautiful Ewa,
Thank you so much for your review! I'm so happy to hear you're loving your Luxies and that you really enjoyed our customer service.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmly,
Aleksandra
Luxy Hair Support
“The color simply didn’t match my hair well, it was too light on the top near the seamless band. My hair is naturally medium brown but I’ve been getting balayage and highlights for years so it’s mostly blonde except the roots. I returned this and got a darker ombré color which is perfect. Hair feels like great quality, and super easy to use.”
Dear Alyssa,
Thank you for your honest comments.
Alyssa, I am happy to hear that you have found your ideal Luxy Hair shade. Yes, each set comes with a tester weft to test the shade in person, prior to opening the set. We are happy to accommodate a return or exchange as long as the main compartment of the box remains sealed.
As always, please feel free to reach out to us at info@luxyhair.com, if we may help you further. It will be our pleasure!
Warmest regards,
xo
Kerry
Luxy Hair Support
Dear Melissa,
Thank you for sharing your 5-star review on Luxy Hair!
Melissa, as this is a new shade for us, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your Dirty Blonde Highlights set.
Warmest regards,
xo
Kerry
Luxy Hair Support
“So natural and real & looked incredible. I got more compliments on my hair with the Luxy’s in then any other point in my life haha. Definitely recommended and have used them for my wedding and all the other surrounding events and they’re still in great shape!”
Dearest Darrell,
Thank you for your 5-star review!
If you have any questions down the road, please feel free to reach out to me at info@luxyhair.com. I'll be happy to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Hi beautiful Kylee,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you love our new Dirty Blonde Highlights shade. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
