“I like the color and hair overall but I don't like the clips. They get stuck in your hair when you try to put it on. I ended up cutting them out. My other Halo did not have clips and it is better for your hair as the clips will damage your real hair.”
Hi Jennifer,
Thank you for taking the time to share your feedback. We appreciate hearing from you, and we will pass along this comments to our team.
Please note that the clips may be removed from the Halo, if you prefer this style. Kindly reach out to us at info@luxyhair.com if we may help you further with this. It will be our pleasure.
Warmly,
Luxy Hair Support
Hi Elizabeth! We're so happy to hear your Halo gives you lots of volume &
length. If you ever have any questions, feel free to reach out to
info@luxyhair.com. Our team is always happy to help.
“It looks great when you first get them, but the hair has a weird smell to it, and it’s also hard to keep it from looking messy. Also- if you have thin hair- it’s hard to cover the weft in the back.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Love them ! The color is so beautiful and love the length. I used my blue shampoo on them for like two minutes to make the blonde less brassy and the color is perfect . My only complaint is my hair is thin and can look greasy and not seamless around the halo area even with dry shampoo.”
Hi Page, thank you for taking the time to share your honest review on our
website! We are happy to hear that you are loving the color and length of
your Luxies. If you would ever like some tips on caring for and blending
your Halo, please feel free to reach out to us at info@luxyhair.com.
Hi Rachel! Wow, thank you for your great review. We’d love to see your photos! Be sure to tag your images with @luxyhair. If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
“These are truly the best extensions I’ve ever purchased. As someone who has been wearing hair extensions for over 10 years I can’t believe I never ordered from Luxy before. I’ve used Foxy Locks, Zala and Bellami hair extensions and none of them compare to Luxy. The mocha bronde color is absolutely perfect, the blend is stunning. My natural hair is dark brown but the balayage still blends beautifully with my real hair. This is hands down the best halo extension out there. I love how many different sized wires you get, it guarantees your halo will fit perfect. I also can’t get over how beautiful the packaging is. Thank you luxy! I will always order this brand from now on!”
Hi Brittany,
Thank you for sharing your 5-star review on Luxy Hair!
I am thrilled to read your detailed review and hear how you are enjoying our Mocha Bronde Balayage Halo set. That is wonderful that the color is a perfect match and that it blends well with your natural hair. Please be sure to tag any photos with @luxyhair on Instagram - we'd love to see you!
In the meantime, please continue to enjoy your Luxies, Brittany.
Warmly,
Kerry
Luxy Hair Support
Hi beautiful Maggie,
Thank you for your honest feedback! Maggie, feel free to email our support team at info@luxyhair.com & we will be happy to provide some tips.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
