“The hair is okay. It’s a little thinner than I expected. I also hate the clasp that comes with it. I have a really hard time putting my extensions on without my hair getting caught on the clasps. I’ve changed the wire many times and it still causes the same problem. I wish I can return it but their policy states once the box is open, it’s nonrefundable. The order came with wefts for the buyers to try on before opening the box to ensure the color of the hair extensions meet expectations and you can return if it does not, with the box unopened. That much I understand. But matching the hair color to yours and putting on the extensions is a different ordeal. Again, I wish I can return it for a refund because it’s not easy to out on.”
Hi love!
We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi Paton, we're so delighted to hear that! We’d love to see some photos of
you wearing your Luxies at your shower. Please send via email to
info@luxyhair.com, or on Instagram by tagging #luxyhairbride.
“Very comfortable and straight forward, great improvement from having to layer my clip ins. Especially if I'm wanting to do something quick and easy, that still looks clean and put together.”
Hi Amber, We truly appreciate your feedback on our Halo set. It is
wonderful to hear that you are enjoying how fast and easy it is to apply.
Kindly reach out to us with any questions - we are here to help!
“I was diagnosed with Type 1 Diabetes in the middle of the COVID pandemic. I lost a good 2/3's of my hair due to other health issues and stress. The Luxy Hair Halo gave me back my confidence (which I so desperately needed), and made me feel like myself again. The quality is amazing and I just purchased my second set!”
What a beautiful review - thank you, Johanna! We're so glad to hear that
your Luxies gave you your confidence back. We hope you're staying safe and
healthy. 💗
“I didn’t like the halo because it irritates my scalp so I just sowed the extra clips on the the ends and it fits me perfect and really comfortable. I couldn’t wear them before I took them to my salon and had them cut. My hair is already long but this was so long and heavy. I cut mine in half too tel help with the weight.”
“These look beautiful. I have above shoulder hair and it blends pretty well when I made my extensions wavy like my natural hair. My head is a little big though so it takes some work to get the XL halo string in place but overall I'm very happy! Easy to put in and take out. The work comes from styling your own hair and the exstentions prior.”
Thank you for your 5-star review, Keli! If you are ever in need of a larger
Halo wire size, please email our team at info@luxyhair.com and we'll be
happy to get you set-up with one. 💗
