“I am blown away by the quality of this hair!!! And the match is PERFECT!!! I love the halo extensions WAY more than the ponytail I ordered! I cannot wear the ponytail, as it hurts my head!”
Hi Cassie! Thank you for sharing your feedback with us. We're delighted to
hear that you are enjoying your Halo. We're also sorry to hear about your
Ponytail. Please reach out to us at info@luxyhair.com so that we may help
you further with this. It will be our pleasure.
“It is very obvious that in the pictures they use on the website are doubled up with extensions to make them look more thick than they are.
I do not have thick hair, but when I put these extensions on it looks horribly stringy and sparse. Suuuper disappointing since I now cannot return the extensions because I have opened the box, but being from Canada it cost over $400 to receive them al together (the extensions after tax, shipping, and then the $75 duty free tax)
And I definitely cannot afford to buy more extensions to make them appear thicker.
They appear beautiful and you can tell they are very good quality, but you cannot even wear them because of how sparse they look.
I absolutely do not recommend”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“The halo extension is amazing! It takes a couple of trys to get your hair sectioned to put it in, but once you get the hang of it, it's so quick. The color/feel is amazing quality. I have worn mine multiple times and they are still in amazing condition. I will definitely be purchasing again!”
Hi Abigail, Thank you for your 5-star review on our Halo! It is wonderful to hear that you are finding the Halo easy to apply, once you get the hang of it, and that the color and quality is amazing. Please reach out to us with any questions - we'd love to hear from you again :)
“I love this halo! The color match was great and the hair is so soft! It looks amazing and I got a lot of compliments! The only thing I do wish is that there were clips closer to the outside edges of the halo. Not just the two semi in the middle. It would make it feel more secure.”
Hi Kristy, Thank you for sharing your feedback on your Luxy Halo. We're
happy to pass your comments on to our Product Management team for
consideration. Thank you, Kristy!
