“The hair itself is nice hair. However, the halo is very uncomfortable, even with the correct fit. It digs into my head and is visible. I followed all directions but it is still visible. I wish I could return the extensions, since I was not able to tell how comfortable it was simply by looking at the test swatch. Unfortunately they have gone into the closet to stay. If I could, I would’ve exchanged them for clip in extensions”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Love love my new hair! I wear it every day and feels so natural. It did take me a few days to get used to wearing the halo, but now I am used to it and I don't go out without wearing it! Thank you for making me feel so much better about my hair!”
Hi Patricia,
We truly appreciate your love and support of Luxy Hair! Be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your Luxies :)
Warmly,
Kerry
Luxy Hair Support
