“I purchased a halo extension for the first time because I’ve always liked how convenient & easy it looked to put on. After receiving my halo in the mail, I was quite disappointed with the colour, online it looked more ashy and cool toned but in person the neutral brown colour appears more warm so it unfortunately wasn’t a match to my natural hair, It only looks good when I curl my hair since it kind of blends together so it just sucks that I can’t wear my hair straight with the halo. After wearing it a few times my wire had snapped as well as the fabric it was attached to on the extension, so now I need to replace the wire & fabric :( overall I don’t think I will repurchase halo extension again.”
Dear Jehan,
Thank you for taking the time to send us your comments. We're sorry to hear this.
Jehan, please reach out to us at info@luxyhair.com, so that we may help right away. We're here and happy to help!
Warmly,
Luxy Hair Support
“I bought the halo extensions using the virtual color matching tool for my wedding! I uploaded photos with different lighting and chose the color that showed up in all 3 and it was nearly a perfect match. They were absolutely perfect and my stylist was able to put them in - beautifully - in less than 2 minutes!”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“Was the absolute perfect hair colour match! Thickness is more than expected which was great and the service was fantastic! Everyone was so helpful when it came to finding the right colour and type of extension my hair would work best with! Great experience, will purchase again!”
Thank you for such a kind review, Jessie! I'm really glad to hear you found
our service helpful - we really appreciate your compliments. Enjoy your
Luxies to their fullest.
“These are the very first extensions I’ve ever bought and I am wowed! The color match is insane and they blend so well!! I had my stylist add a few layers into the extensions as my natural hair is a lot shorter, but even before those they blended so nicely! My only cons are that after a few hours of wear they do give be a bit of a headache and I wouldn’t recommend wearing them during sex if you want to keep them nice lmao”
Thank you for your kind review, Larson! We're really glad to hear that
you're wowed by your Luxies :) Since you're new to the world of hair
extensions, the weight is likely causing the headaches, however, after a
bit more wear and getting used to them, these should subside.
