“After recently getting highlights and completely changing my hair color, I needed new hair extensions. The natural brown balayage matched so well! It looks like my hair dresser colored them for me!! Great quality, looks like my natural hair and you really cannot tell I'm wearing them.”
“Absolutely horrible. Ordered sandy brown before was shipped contacted them to send the color that would be better. They said via text since they don’t share phone number to order another receive the wrong one anyway and ship back. I receive and look at the tester they sent never opened the box and broke seal. Return the sandy brown and they send back to me saying due to the fact that I took tester out of net I had to buy. Meanwhile I never wanted that to leave warehouse so $600 later they got one on me.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
