“I sent in a few different pictures and my color match was perfect! It takes a bit getting used to and I feel like I’m between a medium wire and large so I’m still trying to figure it out. Overall the quality is great. It is heavy and hot so it makes me rethink when I want to wear it, but the more I do the more I get used to it.”
Hi Lauren,
Thank you for sharing. Please reach out to us at info@luxyhair.com for application tips and tricks. We're here to help!
Warmly,
Kerry
Luxy Hair Support
“This Halo is perfect! I was very nervous for the color due to it having a gray shade but it was actually flawless after I toned my hair. It is the perfect match! Very lightweight and easy to put in.”
Hi Ashley,
We're thrilled to hear that you are enjoying your Halo set! Please feel free to tag any photos with @luxyhair - we'd love to see you in your Luxies :)
Warmly,
Kerry
“I loooved my first halo from Luxy- the chestnut brown highlights- but I’m trying to go back to my natural hair color and the sandy brown was the exact color of my natural hair. Although it was the color of my natural hair, I have highlights so it didn’t blend! After ordering the sandy brown halo, I checked on Instagram for a color match and she recommended the sandy brown baylage. I thought I found the perfect match! However, the baylage is nearly a straight up gray color and didn’t blend at all. My first halo was much thicker than this one; I’m not sure if the design changed. I wanted to love them but I am so bummed they didn’t work after spending so much money!”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
