“The actual hair is much warmer than pictured. It has these pinkish tones to it. If you have darker roots like the woman pictured, I would recommend trying another company. I didn’t realize with just the single tester strand and am now stuck with extensions that can’t be toned properly to match my hair.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“I love it! I absolutely love that I can wear it some days and not others. Friends that have extensions have a lot of breakage to their natural hair and never looked as good as the first application. Not with this. It always looks good with no damage to my natural hair.”
Hi Jamie, We're thrilled to hear that you absolutely love your Luxy Hair set. Pease be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your set :)
“I was really excited to try the halo I’ve always used the clippings which were awesome and always works for me. I thought that I could try the halo and make my life a little bit easier and have it done quicker. Unfortunately it did not work out for me. I can’t get it to go in with my hair, and my hair is about an inch and a half below my shoulders. I also cannot get it to sit on my head like the videos or everybody else it’s very awkward. I wish I would have done the clippings and stick to what I know works for me. Especially bc it is not cheap and you cannot return it once you open the box. Even if you have never truly wore it. Super bummed. So if you are used to clip ends and haven’t tried the halo I would suggest you stick to let you know. Unless you have all the money in the world and you can just afford to buy another set. I did also buy the ponytail on top of the halo and I must say the ponytail is a rad! You should get that as well if you’re getting clippings or halo whatever… You must get a ponytail hair extension! It’s so easy quick and it looks so beautiful. I feel like Ariana Grande LOL”
Hi Amanda, we're happy to hear you're loving your Ponytail and will be
happy to help you with blending your Halo. Please respond to this email
with a photo of the SKU number located on the back of your Luxy box, and a
photo of all your wefts laid out on a flat surface where we can see them
clearly from top to bottom. Our team will keep an eye out for your email.
We look forward to helping you further with this.
Hi Anna! Wow, thank you for your great review. We're thrilled that you feel
your Luxies are the best extensions. If you ever have any questions, feel
free to reach out to info@luxyhair.com. Our team is always happy to help.
Yay, Karina! It is wonderful to hear that you are enjoying your Halo set.
Please reach out to us at any time at info@luxyhair.com - we'd love to hear
from you again!
“Was worried about the color blending in with my grey hair and I cannot believe the match! It blends in beautifully with my hair, looks natural and you CANNOT tell I am wearing it! My daughter is impressed and is ordering her Luxy soon. My hair is long, thin and grey. You cannot tell I'm wearing my Halo at all, just love it!”
Hi Carol! Wow, thank you for your lovely review. It's great to know the Ash
Brown Highlights shade blended so well with your grey hair & that you are
loving your Halo extensions. If you ever have any questions, feel free to
reach out to info@luxyhair.com. Our team is always happy to help.
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
