“I’m very upset because the color did not match so I reach out to talk to your stylist to find a color a shade lighter and I got an email that someone would contact me but 2 and 1/2 weeks later I have had no contact.”
Hi Sandra,
We’re sorry to hear about the color not matching and the delay in getting a response. This isn’t the experience we want for you. Please keep an eye out in your inbox as we will try reaching you directly!
Warmly,
Luxy Hair Support
Hi Laurie,
Thank you for sharing your feedback with us! Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure.
Warmly,
Luxy Hair Support
