“I was unaware that if I opened certain boxes the product was unreturnable so I am not satisfied with that. Also, I thought my product would have clips, instead it has tiny little combs which do not stay in my hair, so I have spent over $400 for a product I can’t use and is unreturnable. I DO NOT recommend this product.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“I ABSOLUTELY LOVE these extensions! Came with a 10 piece set! Takes be about 20 minutes and my hair is completely transformed. I normally don't write reviews but I will recommend these to everyone and anyone! Blends so nice and it's a perfect color match!”
Hi Mackenzie! Wow - thank you for your kind words. We're super excited to
hear this and we appreciate your love and support of Luxy Hair. Please
reach out to us at any time at info@luxyhair.com - we'd love to hear from
you again!
“The colour I got matched perfectly and the hair feels so healthy. They look great! The only thing I struggle with is the placement, it’s hard to conceal my short hair. But they look amazing. The seamless bonus extension that I got I actually prefer more. I do wish that I got the seamless extensions instead because these extensions make the top of my head poofy. Overall though they are very nice and good quality.”
Hi Kailey,
Thank you for taking the time to send us your feedback. We're delighted to hear that this color is a perfect match for you. Your photos are beautiful!
Kailey, you may want to have your stylist blend in the Luxies with your natural hair by adding in a few layers. As well, curling the hair by taking a stand of the Luxies along with your natural hair, may help as well. Please feel free to reach out to us at info@luxyhair.com, for some other tips and tricks. We're here and happy to help!
Warmly,
Kerry
Luxy Hair Support
