“Hair is ok, feel fines but definitely not the best I've tried. It is very thick and nice but my color was very off. Got an ash blonde but came very golden.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“I haven't had the hair very long and the clips already don't snap on two waifs. I shouldn't have to replace them this early after getting them. I will say they do match my hair perfect!! It's amazing.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I recently went through a very big life change. I moved hundreds of miles from home and changed careers, a choice I unfortunately had no hand in. I've always been very meticulous and proud of my hair, but the stress involved with those life changes took a severe toll on my once long and not thick but quite healthy and beautiful natural hair. It fell out in clumps from my scalp, and otherwise was breaking off drastically on the ends. I felt sad, angry, helpless, and ugly. Then the light at the end of my very long tunnel arrived, in the form of a Luxy ad. I took the quiz, did my research, and in short order bought my clip ins. They were long, thick, beautiful, and exactly as expected and more. I'm still dealing with hair loss, but while I work on getting it back, my luxies give me a great deal of comfort and peace of mind. Everyone tells me how beautiful my hair is, and truthfully even after my hair returns to its former glory, I'll still use Luxy hair, they're just that beautiful. My advice, stop debating and purchase them. You wont regret it. And to the Luxy family, thanks for giving me my confidence back. I'm truly grateful”
Hi darling Jessica,
Wow - thank you for sharing your detailed story with us.
We're sorry to hear that you have been through a lot lately and that your Luxies have given you your confidence back. That is truly wonderful!
Thank you for sharing your photos. We're thrilled to see your fun, pink hair and you look absolutely beautiful.
Please continue to enjoy your set and we wish you the very best.
Warmest regards,
xo
Kerry
Luxy Hair Support
