Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
Hi Karen, Thank you for sharing your 5-star review on Luxy Hair! We're
thrilled to hear that you are enjoying your Luxies. Please be sure to tag
any photos on Instagram with @luxyhair - we'd love to see you in your set!
Hi Shari! Thank you for your review - wow your hair looks absolutely stunning. Many congratulations! If you ever have any questions, feel free to reach out to info@luxyhair.com. Our team is always happy to help.
“I bought the halo ex. The application is super easy- the only thing is that they move almost down to the beck and press on my ears. If I use a tighter size it hursts the skull
But look wise they are really great”
Thank you for your review, Alexandra, and for your feedback - we'll certainly pass it along to our Product Manager for consideration. Enjoy your Luxies, Alexandra!
Warmest regards,
Takara
Luxy Hair Support