Hi love!
We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
Thank you, Chelsea for your feedback. We are so thrilled to hear that we're
going to be a part of your special day as well! Should you need anything
else, please feel free to reach out to us at info@luxyhair.com.
“I wore extensions all through middle school and most of high school so I thought I’d try them out again after my quarantine haircut got to an awkward length. My hair is pretty thick so I got 220g and it’s still not thick enough! I was surprised. The hair is good quality, color was more of a match than expected and the length is beautiful. I just wish the wefts had thicker hair. It doesn’t look normal with my hair since there is such a huge difference in thickness.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I’ve always had thin, fine hair that is hard to grow. Since I was in high school, I’ve been buying the cheapest extensions from sally’s Beauty supply that last on average 3-6 months. I’m glad I took a chance on Luxy because they are SO extremely well made and I know they will last me so long if taken care of properly. I treat these babies like my own hair and my shoulder-length layers blend effortlessly even though I purchased the 20” set. These are amazing. Even if my hair grows long enough, I still plan on using luxies in the future just for volume. They really make me feel beautiful and confident!!”
Hi Taylor,
I sincerely appreciate you sharing your lovely feedback with us!
I am so delighted to hear that our Luxies are a "game changer" for you, and that they work well for your thinner hair. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, Taylor, please continue to enjoy your set!
Warmly,
Kerry
Luxy Hair Support
