“This is my 4th time purchasing Luxy Hair Extensions, and I am beyond impressed! The quality of the hair is amazing—super soft, silky, and feels just like my natural hair. I opted for the 20-inch length, and it blends perfectly with my own hair. The color match was spot on.
The application process was pretty easy, and the clips are secure but still comfortable. I wear them all day everyday and I don’t experience any slipping or discomfort. I love that they add volume and length without looking too bulky or fake. Plus, I’ve gotten so many compliments since wearing them!
Definitely worth the price, and I will be buying again once these wear out.
Highly recommend to anyone looking for high-quality, easy-to-use hair extensions!”
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Luxy extensions!
Thank you for your review. Please reach out to us at info@luxyhair.com if we may help you further with your set. It will be our pleasure.
Warmly,
Luxy Hair Support
“I've purchased Luxy extensions multiple times in the past and have always loved them. The quality is great and each set has lasted me years. I have black hair and usually purchase a solid color to match but have been wanting to add color to my hair without having to use chemicals. I was so excited when I saw the balayage options and decided to purchase the classic off black bronde balayage 20" and I'm os bummed with the color. The balayage is definitely more cool toned than the photos shown on the website and not only that, they look horrible when they're in. My hair is the same length and color as the model but maybe a little thicker and they don't blend at all. It's very obvious where my hair is and where the extensions are. I'll unfortunately just have to dye these solid which bums be out since I paid $20 extra for the balayage. I also wish Luxy would ship in a box vs. a bubble mailer. The box the extensions come in arrived completely smashed and when I opened the box, the compartment the tester strand is in was smashed into the lid so when I opened it, it opened directly into the compartment with the rest of the set which are sealed with a sticker and once broken they cannot be exchanged. If the box wasn't smashed and I was able to see the test strand, I likely would've exchanged them for a solid pair. Not only that, I now can't use the box for storage as I usually would. Overall I'd still recommend but I'd just be careful when selecting a color.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Love the hair. I’ve been wearing extensions for over 10 years now, and this has to be one of my favorite sets. The hair is a perfect thickness and doesn’t tangle nearly as much as other extensions I’ve worn. Unfortunately, there is a con - after a couple weeks, a lot of the clips have started to fall off. It seems that they weren’t sewn on tightly enough. This is an issue I’ve never encountered before, and fortunately I fixed it by super gluing them back on. However for $300, that really isn’t acceptable.”
Alexandra, thank you so much for your detailed review on your experience
with Luxy Hair. We're so sorry to hear about the clips falling off - that's
very unusual for a set, especially as new as a couple of weeks old. If you
haven't already, please email our team at info@luxyhair.com and we'll be
happy to help you.
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
