Hi darling Lisbeth,
I'm so glad to hear that you're enjoying your Off Black Luxies :) Please be sure to share some photos with us of you rocking your set for a feature on our new Instagram page @luxyhairlove. You can share via e-mail to info@luxyhair.com, or to Instagram by tagging #luxyhairlove.
Warmest regards,
xo
Takara
Hi beautiful Aundria, this is such a pleasure to hear! :) We'd love to see how your Off Black Luxies look on you. Please be sure to either e-mail us some photos via info@luxyhair.com or tag #luxyhairlove on Instagram if your profile is public. We'd love to see and share your photo on www.instagram.com/luxyhairlove! We're here to help if you have any questions. Have a lovely day, xoxo, Liliya - Luxy Hair Support
Hi darling,
Thank you for your review :)
I'm thrilled to hear that you're loving your Off Black Luxies! Please be sure to share some photos with us of you rocking your set for a guaranteed feature on our new Instagram page @luxyhairlove. You can share via e-mail to info@luxyhair.com, or to Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to reach out to us at info@luxyhair.com. We're always here and happy to help!
Warmest regards,
xo
Takara
Hi dear Yosra,
Thank you for your review!
I'm so happy to hear that you are liking your Off Black Luxies :) Please be sure to share some photos with us of you rocking your new set for a guaranteed feature on our new Instagram page @luxyhairlove. You can share via e-mail to info@luxyhair.com, or to Instagram by tagging #luxyhairlove.
Have a beautiful day!
Warmest regards,
xo
Takara
“This is my second pair of Luxies and I love them so much! The hair is so soft and shiny. I've bought Bella mi hair and it sheds so much and was so uncomfortable. I'll never buy another brand!! Xoxo
Jazmine”
Hi darling Jazmine,
Thank you for sharing your thoughts with us.
I am so happy to hear that you are on your second set of Luxies and loving them! It's also great to know that you appreciate the quality of them, as this is something we truly pride ourselves on :)
Please don't hesitate to reach out to us if you have any questions regarding your set - we're always happy to help!
Have a beautiful day.
xo
Takara
Hi darling Jessica,
Thank you for sharing your thoughts with us - we truly appreciate it! I am so glad to hear that you are satisfied with your Luxies and are happy with the customer service we provide :) Please be sure to share photos of how you style your set with us! You can share via our Facebook page, or to Instagram using the hashtag #luxyhair - we would love to see!
Have a wonderful day, love.
xo
Takara
“Just love them..they blend perfectly well..just make sure its not used very frequently as it hurts your head a little bit which might affect the roots a bit..but otherwise absolutely great product with the best quality..
I am not very easy to please by nature, but luxy hair is a must have for people with fine hair.”
Hi beautiful Ashritha,
Thank you for taking the time to share your thoughts with us - we really appreciate it! I am so glad to hear that you are loving your Off Black Luxies, and that they blend so well with your natural hair. I am always pleased to hear that you are pleased with the quality of them, as this is something that we truly pride ourselves on :)
Please be sure to e-mail us at info@luxyhair.com if you ever have any questions regarding your Luxies - we are always here to help, 7 days a week, 24 hours a day.
Have a lovely day!
xo
Takara
“I love my luxy hair extensions, but i did expect a little bit better quality. the hair was not as nice as i thought it was going to be. my ends on the hair were pretty fried and had A LOT of tangles in them. I have only had them for a little over two weeks and they tangle very badly and whenever i take them out they pull bc the ends are all tangled, even after brushing. I do love the hair extensions though and i plan on buying from luxy again soon. Hopefully the next pack is better than this one.”
Dear Taylor,
Thank you for taking the time to share your thoughts with us - we really appreciate it! I am sorry to hear you are not satisfied with the quality of your Luxies. I have checked your e-mail history with us and can't seem to locate any e-mails from you regarding this issue. To kindly let you know, the Luxy Hair Support Team is always here to help - 7 days a week, 24 hours a day. We always encourage our customers to reach out to us immediately if they are experiencing any issues with their set, so that we can help find a solution in a timely manner. Therefore, I would love to help you further. Please e-mail me at info@luxyhair.com with photos of your set. Please ensure that all wefts are shown from top to bottom, with clips facing upwards. Please also include close-up photos of the issues you are describing. I am looking forward to helping you!
Warmest regards,
xo
Takara
