“These are my second bunch of luxys, they seem slightly thinner even though they are the same amount of grams. They’re also slightly off to my hair colour, but thats because my hair colour is very unique. The multi-coloured strands help blend them into the hair.”
Hi beautiful Nicole,
Thank you for your review on Luxy Hair.
I'm happy to hear that you love your second set of Luxies, however, I am sorry to hear that they appear slightly thinner than your previous set.
To kindly let you know, our manufacture will weigh each set 5 grams over the advertised weight, just to be sure that they meet their requirements. You’re always welcome to weigh your Luxies on a scale to be absolutely sure they are the correct weight.
Please know, dear Nicole, if you ever have any questions regarding your set, you are more than welcome to e-mail me at info@luxyhair.com. I'll be happy to help!
Warmest regards,
xo
Julia
Luxy Hair Support
“I love my luxies so much! I lost half of my hair when I started dental school due to constant stress. I was longing for longer, fuller, more luscious hair, and I am so pleased to say that my set of luxies gave me exactly what I was looking for! Not to mention, the color was a perfect match!”
Dear Shirin,
Thank you for taking the time to share your feedback with us :)
I'm so happy to hear that you love your new Mocha Brown Luxies and that they give you exactly what you needed during stressful schooling times.
Your hair looks absolutely stunning in these photos, dear Shirin! They do blend in so beautifully with your hair colour.
As a friendly reminder, Shirin, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. It's always a pleasure to help.
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dearest Habbal,
I appreciate you sharing your 5-star review with us :)
I'm thrilled that you are very happy with your new Mocha Brown Luxies. The 220g set is the thickest set we offer. If you have very thick hair, you may need more than one set.
Habbal, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I am always here and happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Shaza,
Thank you for leaving a review on your Luxy Hair experience.
I'm delighted to hear that you're enjoying your Luxies! It would make our day if you could re-post your review on our Facebook page (https://www.facebook.com/LuxyHair/reviews/), as it can be super helpful to others who are looking in to purchasing hair extensions.
To show our gratitude for your time, I'll be happy to extend a $25 USD discount code that can be applied towards your next set of Luxy Hair extensions. Please ensure to follow-up with me once your review has been published so that I can pass along your coupon code.
Thank you, beautiful. I look forward to hearing from you soon.
Warmest regards,
xo
Takara
Luxy Hair Support
Hi darling Genesis,
Thank you for your review on Luxy Hair.
I'm so happy to hear that your Mocha Brown Luxies blend beautifully in your hair and add fullness and volume.
I'd love to see how your Luxies look on you! Please be sure to email in a Before & After photo to info@luxyhair.com. As a thank you, I will be happy to provide a $25 discount code for your next purchase with us, once we have received your photos.
As always, if you have any questions regarding your Luxies down the road, please feel free to reach out to me at info@luxyhair.com. I'll be happy to help!
Wishing you a beautiful day,
xo
Azra
Luxy Hair Support
Hi beautiful Joieann,
Thank you for sharing your 5-star review!
I'm thrilled to hear that you love your Mocha Brown Luxies and that they are full and a close colour match for your hair.
Joieann, I would really like to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly note, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“I've tried a lot of other brand and hair types and the luxy brand is definitely a keepier!! I wear my luxy hair everyday. It looks so natural and I have so much fun playing around with curling & styling. I've had it over a month now and it still looks amazing!!”
Dearest Brittney,
Thank you for sharing your wonderful review and gorgeous photo with us!
I'm excited to hear that your new Luxies are keepers after having tried so many other brands and types of hair extensions. They definitely look so natural in your hair and I'm glad that you are getting good use out of them.
Brittney, I would really love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, please know, if you ever have any questions regarding your set, you are welcome to e-mail me at info@luxyhair.com. We are always here and happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
“Shipping was pretty quick, only complaint was I was sent the wrong color at first , I got a blonde set ! But thankfully customer service got back to me ASAP and shipped out the right set. This is my first pair of hair extensions EVER and I think the quality of hair is really great. It is extremely soft and thick from top to bottom. Only bad thing I can say is the hair does not hold a curl very well. Half way through the night my natural hair was curly and extensions were straight, and I used a good hairspray. Overall I'm pretty happy with the set.”
Dear Katelyn,
Thank you for taking the time to share your thorough feedback on our website.
Katelyn, I'm glad to hear that shipping was fast and that my colleague, Azra, was able to help you get the right colour shipped immediately. I appreciate your patience and understanding through this.
Besides this, I'm so happy to know that you are pleased with the quality of your first ever set of hair extensions and that they are soft and thick from top to bottom. In regards to them not holding curls for the whole day, I suggest to check out the following blog post which shares some tips and tricks for helping curls to last longer which you may find helpful: bit.ly/curlslastlonger. Please give a try and let me know if it helps.
Kately, please know that we are always here to help. Feel free to email us at info@luxyhair.com for a quick reply back.
Wishing you a great day!
Warmest regards,
xo
Patricia
Luxy Hair Support
