“I love the extensions. They are extremely easy to put in and blend well. I have really thick hair so I could use a few more pieces. I wish I could buy some individual pieces to add thickness without having to buy a full set. One negative about the shipping, my box came completely open and destroyed. Luckily the color matched because I don't think they would have accepted a return in the condition it was sent to me.”
Hi beautiful Jessica,
Thank you for taking the time to share your feedback.
I'm thrilled to hear that you love your new Luxies! I'm glad that you find them easy to use and blend in with your hair.
At this time, we do not sell individuals wefts, however, I will make the suggestion to the team for further consideration. In the meantime, feel free to purchase another set and use a few wefts from there, and then simply store away the rest for future use.
Lastly, I'm sorry that the box arrived damaged. This does sometime happen in transit - I apologize on behalf of the courier. Please know that we are very understanding and we just ask that you contact us for any possible issues you may have because we are here to help.
Jessica, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
If you ever have any questions regarding your set, dear Jessica, please feel free to e-mail me at info@luxyhair.com. I'd love to help you.
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dearest Dana,
I appreciate your amazing review on Luxy Hair!
I'm thrilled to hear that you are in love with your new Mocha Brown Luxies :) I'm sure you look stunning in them!
Dana, I would be delighted to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. It's always a pleasure to help.
Have a beautiful day, Dana!
xo
Patricia
Luxy Hair Support
Hi beautiful Khadija,
Thank you for sharing your wonderful review, and for your loyalty to our brand!
I'm so glad to hear that you love your new Mocha Brown Luxies. I'm sure you look fabulous in them!
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
As a friendly reminder, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Luis,
Thank you for sharing your wonderful review!
I'm so glad to to hear that you are enjoying the quality of your new Mocha Brown Luxies, and that you have absolutely fallen in love with them after trying them on for the first time. I appreciate your feedback :)
Luis, I would be delighted to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
If you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Hi beautiful Oindrila,
Thank you for your incredible review on Luxy Hair. I appreciate your kind words - you are too sweet!
I'm so glad to hear that you feel Luxy Hair are the best hair extensions ever. What an amazing compliment!
Oindrila, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Lastly, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day!
Warmest regards,
xo
Patricia
Luxy Hair Support
“This is my 3rd set from lucy hair my previous ones have been 160g which I loved but I thought I'd go up to 220g for my 18th and I absolutely love them will never buy from any other hair company”
Hi dear Jessica,
Thank you for your wonderful review on Luxy Hair! I sincerely appreciate your loyalty to our brand over the last few years.
Jessica, I'm delighted to hear that you are happy with your Luxy Hair, and that you are considering upgrading the weight for a more voluminous effect. I'm sure you look stunning in them!
I encourage you to sign up for our Luxy Rewards program as it is an easy way to build up points and redeem for discounts off of future purchases.
To sign up, all you have to do is visit our website (www.luxyhair.com) and click on the Luxy Rewards tab on the bottom left hand corner to create an account. Once an account is created, you can refer friends, leave a review, like us on social media and much more which will all reward points to your account.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Thank you for your ongoing support, and have a beautiful day!
xo
Patricia
Luxy Hair Support
Hi beautiful Niv,
Thank you for sharing your 5-star review!
I'm glad to hear that you love your new Mocha Brown Luxies.
Niv, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
Please know, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
Dear Ebony,
Thank you for your 5-star review and feedback.
I'm happy to hear that you love your new Mocha Brown Luxies. If you find that they are tangling, then I suggest to brush them with a soft bristle brush at least ever hour or so of wearing if you can, or when you notice them first starting to get knotty. This will keep them soft, fluffy and tangle-free.
I encourage you to sign up for our Luxy Rewards program as it is an easy way to build up points and redeem for discounts off of future purchases.
To sign up, all you have to do is visit our website (www.luxyhair.com) and click on the Luxy Rewards tab on the bottom left hand corner to create an account. Once an account is created, you can refer friends, leave a review, like us on social media and much more which will all reward points to your account.
Please know, if you ever have any questions regarding your set, feel free to e-mail me at info@luxyhair.com. I'll be happy to help!
Wishing you a lovely day,
xo
Patricia
Luxy Hair Support
