“These extensions are AMAZING. I am so glad I invested a bit more into getting a high quality product (I've used synthetic ones in the past and had a horrible experience). I was on the fence about these for a long time but finally decided to purchase a set for my engagement photos and it was the best decision I ever made. The shipping was insanely fast and I got the extensions in just a day before my shoot -- my hair looked AMAZING and so full/long. I will definitely be using these for my wedding day.... and I actually even started using the extensions just for fun date nights and parties and they're so easy to use and style. Highly recommend Luxy!!”
“The extensions are very soft. However, before purchasing the extensions I made sure to watch all videos from Luxy channel to ensure that my short hair was a contender for extensions. I made the purchase and the color matched beautifully. The extensions are thin on the ends, and they do look not natural in that sense. The extensions did not blend into my hair. I contacted costumer service and they told me after I shared videos and pictures of the extensions on my hair, that I needed to purchase an extra piece for blending. From their videos it is very misleading as they claim the thicker set I purchased was enough o blend short hair. Due to their policy of no return items, I now own a set of extension I cannot use and it sits at the bottom of a drawer, because I am not purchasing more pieces after spending $300 on a set that was suppose to do the job. If you have a lot of hair and it is short, I highly advice you not to purchase Luxy 220g set.”
Hi love!
We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“Love them! Dark Brown is too red for my hair & Mocha Brown is more neutral but still too dark. This has a perfect balance of cool and very subtle warm flecks throughout that mainly come through in direct sunlight. I initially thought the color would be too dark for me but when I placed my hair over the tester (inside of directly on top of my hair) I noticed it would blend well & now that the full set is in, you can't tell any difference at all.”
“I originally purchased the dark brown, and it had too much red in it for me, especially in the sun. I emailed customer service and they suggested I try this brand new shade. At first I didn’t think it would be a match when I held up the tester strip. But once I put them all in my hair I was blown away. This Color is absolutely gorgeous. I want to say a huge thank you to Aleksandra, she made what could have been a stressful situation an absolute breeze.”
Hi beautiful, what great news! Thank you so much for your kind words for Aleksandra. We're pleased to hear your exchange went smoothly and you're enjoying our new Cool Dark Brown shade. We'd love to see how it looks, so be sure to tag us in your photos with @luxyhair. Enjoy your Luxies to their fullest.
