“I bought these for my wedding but the color is not as pictured. It is way more red than what is seen in the picture. I went to a salon to try to match my hair to this but it still isn’t right. I’m disappointed.”
Hi there,
Thank you for sharing your feedback and we're sorry to hear this.
As a kind note, each set comes with a tester weft in the top of the box to test the shade in person. Please reach out to us at info@luxyhair.com if we may help you further with this. It will be our pleasure.
Warmly,
Luxy Hair Support
Hi Alison,
Thank you so much for sharing this gorgeous photo! The Chocolate Brown looks absolutely stunning on you. 💗
Enjoy your set, beautiful.
Warmly,
Luxy Hair Support
“The hair quality is nice and color matched I just wish I could have seen the the density of the hair and determined if they would work for my hair, I now have the 160gram that isn’t enough hair for me and I can’t return them.”
Dear Sarah,
Thank you for your feedback.
Sarah, you may want to consider adding a Volumizer Weft to your set. This individual 4-clip weft is 45 grams in weight and the ideal way to add more volume to an existing Luxy Hair set.
Please out to us at info@luxyhair.com if we may help you further. It will be our pleasure.
Warmly,
Kerry
Luxy Hair Support
“I love it i was a bit afriad if the color doesnt match because i was in a rush and needed it for my event but the color matches my hair perfectly nobody could ever tell”
Hi Wafa! Thank you for your review. We're so happy to hear the Chocolate
Brown shade was a perfect match for you. If you ever have any questions,
feel free to reach out to info@luxyhair.com. Our team is always happy to
help.
“I have had my extensions over 5 years and they haven’t lost the softness or thickness at all I follow the instructions for taking care of them and I keep them stored in the bag with a hanger best investment I’ve made !”
