“These extensions are amazing. Only down side is they do hurt my scalp a little but that comes with putting more volume/weight on your head. Overall amazing and colored perfectly.”
Hi Carley,
Thank you for sharing your review and beautiful photo!
The clip-ins should be sitting comfortably in your hair. You may want to lower them a bit if they are sitting too high up or tease the hair for a bit more "grip" where you clip them in. Please reach out to us at info@luxyhair.com so that we may help you further. It will be our pleasure.
Warmly,
Luxy Hair Support
“I adore my Classic set because I only use a half pack of hair at one time so it lasts longer - using half of the wefts available already adds SO much thickness and volume and then when I want a fresh set I already have the other half!!”
“Sooo disappointed :( I have ordered extensions from other places before but I wanted to try Luxy hair. The hair is SOOO thin at the bottom. It goes from thick at the top to stringy and so thin at the bottom. My natural hair is medium length and I can’t even wear the extensions because they are so thin at the bottom and looks awful. I have never had this before with other companies. I won’t repurchase from luxy ever :(”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“Did the virtual colour match and it was spot on. So happy with how well the colour matched. My 6th time ordering luxy hair extensions and will definitely continue to keep ordering. By far the best quality.”
“Overall, I enjoy the extensions, but I have to do some work to get them to look good in my hair. I have shoulder-length, layered hair, so I was nervous buying them to begin with, but all of the Luxy videos I watched made it seem possible. The first time I put them in, I laughed, then almost cried, and then called my hair stylist. Thankfully she was able to cut and blend them. I still have to curl my hair with them in because they look silly when straight, but the curly, long hair is pretty. If you have shorter thick hair, know that they can look good but it takes a lot of styling to get them there.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Honestly, Luxy has surpassed all my expectations. I wear my pony or clip-ins everyday and they match my colour PERFECTLY. The quality is unmatched and I get compliments every time I wear them. Thank you!”
Hi Celeste, we love to hear that your Luxies are an essential part of your
routine! Please feel free to tag us on Instagram with @luxyhair - we'd love
to see your look.
Hi Nichole! Thank you for your 5-star review. We're so happy to hear you
love your Luxies & that the Bronde Balayage shade is a perfect match. If
you ever have any questions, feel free to reach out to info@luxyhair.com.
Our team is always happy to help.
