“I do love the hair. The color did not match ( even though I sent a pic to match me) so I had to adjust my color. But quality of hair seems quite good. My hair is very thick so the density is perfect.”
Dearest Jillian,
I appreciate your 5-star review!
Jillian, I am delighted to hear that you are enjoying your set and that you are pleased with the thickness of the set. I am sorry to hear that the color was initially not a good match. As a kind reminder, each Luxy Hair set comes with a tester weft to test the shade in person, prior to opening the set. We are happy to accommodate an exchange on any unopened sets within 60 days of purchase.
Please reach out to us by email at info@luxyhair.com, if you have any questions or concerns in the future. We are here and happy to help!
Warmest regards,
xo
Kerry
Luxy Hair Support
Thank you for your review, Martina! I'm glad to hear that you're enjoying your hair and that you found the payment plan helpful :)
Warmest regards,
xo
Takara
Luxy Hair Support
