Great to hear this, Samina!
We are thrilled to hear that this is a great match for you :) Please reach out to us at any time!
Warmly,
Luxy Hair Support
“Pretty disappointed with the quality . The hair thins and gets very stringy toward the end, the extensions also shed easily. If your own hair is thin, these may work for you but if you have full hair and are using extensions for the length, you will be sporting a rats tail!
Note: In photos, my own hair is pretty long and ends at the strap of my white blouse across my back. I am wearing every single row of extensions .”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Thank you Luxy hair extensions awesome hair extension quality I m going to order more this was my first set which impressed me 100/100:u1F970:♥️♥️:grinning_face_with_star_eyes:”
Wow, Erum! Thank you for your lovely comments.
Erun, we are so thrilled to hear that you are enjoying your 24" Chocolate Brown Balayage set. Please be sure to tag any photos on Instagram with @luxyhair - we'd love to see you in your Luxies!
Warmly,
Kerry
Luxy Hair Support
Hi Lily!
Thank you for your sweet and short review. We're delighted to hear this.
Please continue to enjoy your 24" Chocolate Brown Balayage set!
Warmly,
Kerry
Luxy Hair Support
“I feel Confident when I wear my Luxy hair because it’s flawless. Real feel real hair. The length is sexy and beautiful. And they feel great doesn’t just to wear them. Not heavy or painful. Just amazing.”
Hi Daisy,
Thank you for sharing your 5-star review on Luxy Hair!
Daisy, we are so happy to hear that you are enjoying your 24" Chocolate Brown Balayage set, and that you feel more confident. Be sure to tag any photos on Instagram with @luxyhair - we'd love to see you!
Warmly,
Kerry
Luxy Hair Support
Hi beautiful Adrian,
Thank you for your honest review! Tangling is a normal occurrence with not just your natural hair, but with all types of hair extensions. This can happen due to a lack of constant brushing, weather, or dryness. A common reason why extensions tangle and get matted throughout the day is because of a combination of sweat, heat, and friction. Also, keep in mind that when human hair is constantly moving around it’s going to matt or ‘clump’ together in pieces. I recommend checking out this helpful support article to ensure that your hair extensions remain smooth and tangle-free: https://help.luxyhair.com/caring-for-hair-extensions/how-do-you-prevent-tangling-matting-and-reduce-shedding.
Should you ever have any questions down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmly,
Aleksandra
Luxy Hair Support
