Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Wow, thank you Ashley!
It is wonderful to hear that you are pleased with the quality and color of your Btonde Balayage Volumizer Weft.
Ashley, we are available every day of the week at info@luxyhair.com, if you have any questions. We're here and happy to help you!
Warmly,
Kerry
Luxy Hair Support
“I just received the extension and they feel incredibly soft. The real quality comes through when you use them but so far I am impressed. The color mached my hair perfectly. I oreded the one I got recommended by the luxy team via instagram. The length is more then i expected. They are super long (20 inches) and slightly thinner at the end like real hair. Very happy with my order so far. The only thing I’m not happy about is the 1,5 months waiting for the arrival.”
Hi Helen,
Thank you for taking the time to share your honest review on our website! We're so glad to hear that you are happy with the quality and color of your Luxies.
If you have any questions about how to care for your Luxies to make sure they live a long, happy life, please reach out to us at info@luxyhair.com.
Warmly,
Trish
Luxy Hair Support