“As Always Luxy NEVER DISAPPOINTS !!! As to Quality of Hair, Color, Delivery, “Bang For Your Buck” etc.
The only thing is my hair is ,”medium to thin”, & I didn’t realize I had purchased the ,”Classic Ex. even though it was advertised as such, & I worry it may show through…Other than that I”m happy with my purchase as ALWAYS !!!❤️”
“Color does not match website. I purchased platinum and it’s pretty yellow. Was expecting more of a white platinum not banana colored. Also there is not test trip with a volume weft so you are literally forced to open it and once you luxe hair will tell you it’s your fault and not work with you at all. Kind of BS honestly especially since they charge so much you’d think they’d be willing to work with you a little more or at least help you out…”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
“Heavy, thick band that is not easy to hide. Hair doesn’t feel that soft - not impressed. Plus with paying duty on the one piece that I ordered - it’s expensive beyond what it’s worth.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Hi beautiful Kimberley,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that you're enjoying your Volumizer Weft for adding additional thickness to your set.
I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmest regards,
xo
Aleksandra
Luxy Hair Support
