Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I was colored matched to Mocha Brown after sending photos to Luxy, and the sample allowed me to confirm the color match in person. It was indeed a perfect match!”