Hey Joshua! Thank you for contacting Melin. We understand your concern and can appreciate why you feel that delivery protection shouldn’t be required. We’re sorry for any frustration or confusion this may have caused. Shipping Protection is an optional service that provides additional coverage for eligible issues that may occur during transit, such as loss, theft, or damage. We understand that customers may have different preferences when it comes to adding this type of protection, and we appreciate your feedback as it helps us better understand our customers’ expectations. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
Posted 3 weeks ago
Joshua
Verified by
“Shouldn’t be necessary to have your order protected.”
Hey Joshua! Thank you for contacting Melin. We understand your concern regarding the additional cost for Shipping Protection and appreciate you taking the time to let us know how you feel about it. We recognize that having to pay an additional fee for coverage may not be what you expected when placing your order.
Shipping Protection is an optional service that provides additional coverage for eligible issues that may occur during transit, such as loss, theft, or damage. We understand that customers may have different preferences when it comes to adding this type of protection, and we appreciate your feedback as it helps us better understand our customers’ expectations. Our customer service team would be more than happy to assist you with this issue and make sure you are fully satisfied with your purchase. You can reach out to us through our contact on www.melin.com! If you have any more questions or comments, please let us know. Have a great day!
