“Unfortunately, the box is too small for the battery when its hooked up to the charging cord inside. Just a bad design by the R&D guys. I've already contacted customer service on it. The box needs to be larger inside diameter.”
“The box is a great idea, however the batter for the AI500 doesn’t fit well into the box with the battery plugged in . The box is just not big enough to accommodate that battery type. The plug cord needs to be severely bent to make it fit into the box. Please advise on how this can be resolved.”
“The battery box ... I'm just coming into walking season, so I haven't really used it yet. The plug in the box that goes into the battery seems lightweight to what I'm used to. Hopefully it holds up. But I have to admit I feel a bit safer with the battery in the box!”